This agreement is between you and 上海南凰科技有限公司 (Shanghai Nanhuang Technology Co., Ltd., referred to as “we,” “us,” or “our”) for your use of the Alitha app and related services. Please read it carefully before registering, signing in, using the services, or making a purchase, particularly the provisions on AI services, payments, account deletion, and liability. You can review this agreement at any time in the app or on the relevant webpage.
Alitha uses AI and traditional cultural algorithms to generate interpretations for cultural entertainment and self-reflection only. These interpretations are not consultations with a qualified human professional. We do not guarantee predictions or outcomes, and the content does not constitute medical, psychological, legal, investment, or other professional advice.
Our processing of personal information is described in the Privacy Policy.
1 Agreement Scope and Acceptance
This agreement applies to the Alitha mobile app, related webpages, interfaces, and services that expressly refer to it. By actively selecting the agreement checkbox and confirming, you accept the agreement presented to you. Where separate consent is required by law for the processing of personal information, we will explain that processing and request your consent separately. Accepting this agreement does not replace that consent.
The services are intended for users who are at least 18 years old and have the legal capacity to enter into this agreement. If you do not agree, please do not register or use the services. Product and promotion rules apply only to the extent that they were clearly disclosed and accepted before your purchase or participation, and they may not reduce your statutory rights.
Alitha is released in mainland China and the United States. Availability for download and use depends on the actual availability shown in the app store and the app. Offering an interface in a particular language does not mean that the services have been released in other regions. This agreement does not limit consumer or personal information rights under the mandatory laws that apply to you.
2 Services and AI Disclosures
Alitha offers themed AI agent discovery, search and interactions, profiles, multi-turn AI conversations, structured cultural interpretations, conversation history, daily guidance, sharing cards, and subscription and credit services that are available in the app. Features depend on platform, language, network, region, providers, and your entitlements, as reflected in the version available to you.
You are interacting with an AI system. Agent names, images, and roles do not represent qualified human professionals. Outputs may contain errors, omissions, fabricated information, bias, or repetition. The same question may receive different answers.
BaZi, tarot, astrology, and similar content do not establish facts about the future or another person's behavior. Do not use them to diagnose or treat illness, make investment trades, or determine another person's unlawful conduct, fidelity, or private affairs. Verify important information independently and seek qualified professional help for health, safety, legal, and financial matters.
To generate replies, we use the official DeepSeek API to send DeepSeek your question, necessary conversation history, and the profiles and birth information relevant to the question. The information involved, purposes, and storage arrangements are described in the Privacy Policy. Where separate consent is required by law, we will explain the processing and request consent before sending the information.
We currently connect directly to the official DeepSeek API for model services. If we replace or add a model provider, we will update the relevant disclosures. If the recipient, purpose, scope of information, or processing location changes, we will notify you as required by law and, where necessary, request consent again before sending information. Accepting this agreement does not authorize us to send your information to any future provider without restriction.
3 Account Registration and Security
You may register or sign in using the supported username and password, phone or email verification code, or Apple account options. New accounts must complete profile setup. Use a sign-in method that you lawfully control. Do not impersonate others or sell or rent accounts.
Keep your password, verification codes, sign-in credentials, and devices secure. If you notice an unusual sign-in, contact us through Account Security, in-app feedback, or the email address in this agreement. Verification code delivery, Apple authorization, and sign-in connections may fail because of network, system, or provider issues. We will not ask you to give customer support your password or a complete verification code, or bypass necessary identity checks to process a request.
4 Profiles Avatars and User Content
You may submit profile details, birth information, relationship profiles, avatars, questions, feedback, and reports. Submit only information that is necessary and that you have the right to provide. Obtain authorization before creating a profile for someone else or uploading their photo, and do not infringe privacy, image, reputation, intellectual property, or other rights.
Birth date, birth time, calendar type, and birthplace affect calculations. Provide accurate information where possible, and state any uncertainty when asking a question. The number of profiles, default profile settings, and guidance refresh limits are governed by the features and entitlement rules shown on the relevant page.
You retain the rights you lawfully hold in your submitted content. You allow us to use and process that content only as necessary to provide the features you request, save and synchronize content, maintain security, handle complaints, and meet legal obligations, and to provide information to processors needed for those services. This permission does not transfer ownership or grant unrestricted permission to train models. It ends when the relevant processing purpose ends or the content is lawfully deleted, except where retention is required by law.
When you choose to share, the card and any accompanying invitation link are passed through the system share sheet to the app or recipient you select. Check for private information before sharing. Copies saved by recipients are not automatically deleted when you delete content in Alitha. Do not remove, hide, or alter AI-generated content labels that must be retained by law.
5 Use Rules and Content Safety
Do not engage in unlawful activity, fraud, infringement, harassment, hate, threats, sexual content involving minors, encouragement of self-harm, or other harmful conduct. Do not steal information, bypass security, attack interfaces, maliciously consume resources, or scrape or resell the services without authorization.
Do not present outputs as advice from a human professional, certain predictions, or evidence of another person's behavior. Do not maliciously hide or alter legally required AI labels.
We may screen inputs, outputs, and reports and arrange review by authorized personnel where necessary. We may lawfully refuse generation, issue warnings, restrict or suspend accounts, or preserve evidence. You may appeal through feedback or email. These measures do not remove our legal obligations.
6 Subscriptions Credits and Apple In-App Purchases
Before purchasing, check the price, currency, billing period, entitlements, credit amount, validity, and automatic renewal terms. Product and promotion benefits are governed by the rules clearly disclosed before purchase and the Apple confirmation screen. Trials, unlimited use, or permanent benefits that have not been expressly offered are not service commitments.
Automatic renewal: Subscriptions identified as automatically renewing renew under the rules shown on Apple's confirmation screen. You can cancel in your Apple subscription settings. Cancellation generally stops future renewals, while valid benefits for the current period continue until expiry. Refunds are handled separately under Apple's rules and applicable law.
Credits: Credits may come from purchases, subscription allocations, or promotions and can be used only for the corresponding features within Alitha. They are not cash, deposits, or investment products and cannot be transferred between accounts or exchanged for cash. Credits from different sources or batches may have different allocation periods and expiry dates, as disclosed before purchase or participation.
The charges for formal questions, and the rules for supplementary information, failed replies, cancellation, and credit adjustments, are governed by the billing information shown when you ask the question. After a network interruption, the system may need to reconcile reply and transaction status, so credit adjustments may not arrive immediately. If credits were deducted without a valid reply, a charge was duplicated, or your balance is incorrect, contact us with the conversation details and time. You do not need to purchase again to resolve the same issue.
Purchase verification and restoration: After Apple charges you, our server must verify the transaction before updating your entitlements. If a transaction is processing or benefits have not appeared, try again later, use Restore Purchases, or contact us. Restoration applies to restorable subscriptions and transactions that have not yet been fully processed. Consumable credit packs already delivered cannot be issued again through Apple's Restore Purchases feature. Purchase entitlements do not automatically transfer between different Alitha accounts.
Refunds and billing disputes are handled through Apple and under applicable law. Approved refunds or transaction reversals may change subscription benefits and credits that can be withdrawn. This agreement does not exclude statutory refund or consumer rights.
Apple is not a party to this agreement. We are responsible for app maintenance, support, and service responsibilities imposed on us by law. Where the applicable platform rules so provide, Apple and its subsidiaries are third-party beneficiaries of the relevant provisions. You must comply with the applicable Apple service and device terms.
7 Personal Information Protection
We process personal information as described in the Privacy Policy. You can manage photo permissions in system settings, and manage information through profiles, history, Account Security, feedback, and email. Refusing optional photo permissions or leaving a questionnaire unanswered does not affect unrelated features.
We and the third-party AI, Apple, SMS, email, and cloud providers process information within our respective service roles, as described in the Privacy Policy. We remain legally responsible for our own processing and for selecting and managing entrusted processors. Using third-party services does not remove responsibilities imposed on us by law.
8 Intellectual Property
The software, trademarks, interface, materials, and technology belong to us or their respective rights holders. You may use them for personal purposes under this agreement. Without authorization, do not copy, sell, rent, or use protected content to operate other services, except as permitted by law.
AI outputs are not guaranteed to be original, free from infringement, or protected by intellectual property rights in every region. Verify content and permissions before publishing or commercial use. User content remains subject to the rights of its rights holders.
9 Service Changes Termination and Account Deletion
Maintenance, upgrades, provider failures, security issues, or legal requirements may lead to service changes or interruptions. We will give advance notice where reasonably practicable. Material changes to paid entitlements will be handled as required by law and will not arbitrarily remove rights you have already acquired.
You can request account deletion through “My — Settings — Account Security.” After verifying account ownership, we will delete the account, associated profiles, conversations, and related business data from the current online service systems, remove the currently linked avatar file, and handle the relevant Apple authorization. The treatment of retained transaction records, deletion receipts, historical files, logs, backups, and third-party copies is described in the Privacy Policy. Rely on the deletion completion result; a failed request does not mean that your account has been deleted.
Account deletion is different from signing out and does not automatically cancel an Apple subscription. Your account and associated content cannot be restored. Save any content you need and check your balance and entitlements before deletion, and cancel renewal separately through Apple. Refunds and disputes concerning remaining paid entitlements are handled under applicable law and platform rules. Deleting your account does not itself remove your statutory rights.
Provisions that must continue after termination, including intellectual property, disputes, and necessary retention provisions, remain effective.
10 Liability and Force Majeure
We take reasonable measures to maintain the services, but networks, systems, and models may experience interruptions, delays, errors, or data loss. Do not use AI content as the sole basis for major decisions.
Each party bears responsibility under applicable law according to its actual fault. We do not exclude liability that cannot lawfully be excluded, including liability for intentional misconduct, gross negligence, personal injury, or infringement of personal information rights. We do not require users to bear all risks or exclude statutory warranties or consumer remedies.
If an event legally qualifies as force majeure, each party's responsibilities will be determined by its effects and applicable law, and reasonable measures will be taken to reduce losses. An ordinary provider failure or security incident does not, by itself, excuse liability.
11 Agreement Updates
We may update this agreement when features, service rules, or legal requirements change. We will notify you of changes affecting important rights before they take effect through app notices, public pages, or other appropriate means. Where renewed consent is required by law, we will request it before you continue using the relevant services. Updates will not retroactively remove rights you have already lawfully acquired.
12 Disputes and Contact
Operator: 上海南凰科技有限公司 (Shanghai Nanhuang Technology Co., Ltd.). Email: dev@nanhuangtech.com. Registered address: Rooms 2003–2008, No. 99 Huichuan Road, Changning District, Shanghai, China.
The formation, effectiveness, performance, interpretation, and dispute resolution of this agreement are governed by the laws of the People's Republic of China, subject to mandatory provisions of applicable law.
If a dispute arises, you may first contact us through in-app feedback or dev@nanhuangtech.com to seek an amicable resolution. If no resolution is reached, a court with jurisdiction or another legally competent dispute resolution body will handle the matter.
These governing law and dispute provisions do not limit your rights under mandatory local law to bring proceedings in a court with jurisdiction or complain to consumer protection, personal information protection, or other competent authorities. This agreement does not require you to waive remedies that cannot lawfully be excluded. If an individual provision is invalid, the remaining lawful provisions remain effective.